I've been using Kellie as my travel agent for absolutely ever and hope to continue to do so for as long as I'm still able to travel. I know that I can give her a call or an email with info on what I want, and she will get exactly that for me or get back to me with suggestions for something even better. Sure, I can go online and look for stuff, and sometimes I do, but then I usually let Kellie do the booking.
I also know that if something goes sour while I'm gone, an email to Kellie will either solve the problem or she will have suggestions on how to solve it. Just about everywhereI go, she's already been herself. When I was on a world cruise, she had set up some private tours for me, and when my walker broke 2 days before one of those tours, she contacted the tour operators and they arranged for me to be taken to a medical supply store in Myanmar. You don't get that kind of assistance when you book it yourself online.
Lastly, I enjoy knowing Kellie as a person and that counts f
Didi
Charlottesville, Virginia
From the very first moment we knew Kelly was an exceptional, professional, friendly, personable, accessible Travel Agent! We had used a Travel Agent only once before and it was a disaster. We did all the work! Kelly knew her business, gave us excellent suggestions, had copious amounts of literature, (but, not more than we needed) and gently persuaded us as to the best ideas for a first time cruise. When we made our decision, Kelly took charge of all of the requirements, bookings, dates for chosing special excursions, reservations for dinners, insurance, airlines, and the best tips for a avoiding any surprises or pitfalls. The visit to Denali and all the connections to the Cruise were seamless.
The cruise was a dream of a lifetime. Kelly suggested a smaller ship with all inclusive cost. The Regent Line was superb. The accomodations were first class all the way. We were upgraded 3 levels, thanks to a tip from Kelly. Restaurants were 5 star.
Our entire trip was absolutely PERFECT
J and M
Charlottesville, VA
kellie is wonderful!! she took WONDERFUL care of us when we were making or reservation to go to Bahamas for my friends wedding.. I will use her again when I plan my next trip.
bethann
keswick va